🎅 Santa's Whisper

Privacy Notice

Last updated: November 13, 2025

This Privacy Notice for Santa's Whisper ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website or use our video message platform.

Questions or concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.

Summary of Key Points

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?

We do not process sensitive personal information such as racial or ethnic origins, sexual orientation, or religious beliefs.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

What are your rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information, such as access, correction, or deletion rights.

Table of Contents

  1. 1. What Information Do We Collect?
  2. 2. How Do We Process Your Information?
  3. 3. When and With Whom Do We Share Your Personal Information?
  4. 4. Do We Use Cookies and Other Tracking Technologies?
  5. 5. How Do We Handle Your Social Logins?
  6. 6. Is Your Information Transferred Internationally?
  7. 7. How Long Do We Keep Your Information?
  8. 8. Do We Collect Information From Minors?
  9. 9. What Are Your Privacy Rights?
  10. 10. Controls for Do-Not-Track Features
  11. 11. Do We Make Updates to This Notice?
  12. 12. How Can You Contact Us About This Notice?
  13. 13. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you:

  • Register on the Services
  • Express an interest in obtaining information about us or our products and Services
  • Participate in activities on the Services
  • Contact us

Information Automatically Collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information including:

  • Your IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Country and location
  • Information about how and when you use our Services

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for purposes including:

  • To provide our Services
  • To respond to your inquiries
  • To send you marketing and promotional communications
  • To monitor and analyze usage patterns
  • To prevent fraudulent transactions and other illegal activities
  • To comply with legal obligations
  • To process payments
  • To deliver video messages and related content

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations and with specific third parties.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Payment processors (Stripe)
  • Email service providers (Resend)
  • Video generation services (HeyGen)
  • Cloud storage providers
  • Analytics providers

Business Transfers

We may share or transfer your information in connection with any merger, sale of company assets, or acquisition of our business.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us:

Business:

Santa's Whisper
UK Sole Trader

13. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to:

  • Request access to the personal information we collect from you
  • Obtain details about how we have processed it
  • Correct inaccuracies
  • Delete your personal information
  • Withdraw your consent to our processing of your personal information

To request to review, update, or delete your personal information, please contact us using the contact details provided in section 12 above. We will respond to your request in accordance with applicable data protection laws.

Document Version: 1.0
Last Updated: November 13, 2025
Effective Date: November 13, 2025